Our mobile-optimised platform can power your Click & Collect solution, fulfilling from both your distribution centres and stores. From the ecommerce site to the in-store experience, our solution focuses on making it easy for both your customers and in-store staff. Designed for minimal integration, our secure cloud-based platform means your Click & Collect service can be up and running in less than four weeks.
Stock management has never been more important than in omni-channel retail operations. Streamline the amount of stock you need to hold centrally by enabling your stores to fulfil ecommerce orders, so you can expose all your inventory online and ship from store. This ensures your customers get the products they want as soon as possible, and you can minimise markdowns of excess stock.
Managing online returns in-store can be tricky, but it doesn’t have to be. The Fluent Retail Omni-channel Returns solution provides one platform for returns across all your channels, allowing fast processing in-store, integrated refunds and a user-friendly process. Having a customer-friendly returns process can make or break a customer’s brand loyalty, so we’ve built this to help you never lose a sale.