Fluent Retail provides smart technology, built for your needs.

Our end-to-end fulfilment platform gives customers what they need, when they need it, with the choice and convenience of home delivery, in-store pickup and easy returns.

Retailers can launch Click & Collect in a matter of weeks with our effective, ready to use tools. If you want a more comprehensive solution, our range of options allows retailers to choose a more integrated approach that utilises store inventory to drive incremental sales. Your retail systems are simplified by Fluent Retail’s natively cloud-based SaaS platform that’s secure, scalable and quick to deploy.

Technology for click and collect

Our technology makes connecting ecommerce and stores simple.

We add value throughout the customer journey, with technology that translates into real business results. Our solutions are designed for ease of use, speed to market and flexibility to meet the needs of your business.

We are committed to removing boundaries between the online and in-store experience, to make sure you never lose a sale. 

Book your FREE 21 Point Fufilment Health Check today!

Your free multi channel fulfilment health check

Our omni-channel solutions

Built for retail. Fast to deploy. Helping bring the customer to your store and the store to your customer.

Collect Anywhere

Collect Anywhere

Buy online, pickup in-store

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Fulfil Anywhere

Fulfil Anywhere

Use your stores as mini-DCs

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Return Anywhere

Return Anywhere

Buy anywhere, return anywhere

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Order Orchestration

Order Orchestration

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Created by the experts at ParcelPoint, Australia’s largest extended-hours collection point network, Fluent Retail is leading the way with omni-channel technology.

Powering the growth of omni-channel retail

"Since launching our Click and Collect service we have seen our customers quickly adopt our store pickup service. Orders are growing week on week, and we're tracking impressive cross sell/up sell conversions. We're very happy with how the process has gone so far, and with the support we've received from Fluent Retail."

Sven Lindell, Chief Digital Officer, Bras N Things

"Having a single view of inventory across all channels means we can ensure customers can get the products they want and we reduce the need to hold a large amount of stock centrally. This allows us to ensure our entire product range is available to all customers - no matter their location - and we never miss a sale."

Deborah Papazoglu, Head of Digital, Glue Store

"The deployment with Fluent Retail was seamless and from our customers and stores point of view could not have gone better. We had no issues that we had to deal with. My thanks to you and the team that assisted to get us this far."

Jesse Baddeley, Store Support Process Manager, Farmers Trading Company.